What We Collect and Why We Hold It
When you open an account, we collect the details you submit — name, contact information, and payment method identifiers such as your Touch 'n Go eWallet or Boost account reference. We also log device and session data each time you connect, whether that is on a
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mobile browser in Kota Bharu or a desktop session elsewhere in Malaysia. Payment transaction records are retained to reconcile deposits and withdrawals processed via GrabPay, FPX, or DuitNow. We do not sell your personal data to third parties. Retention periods follow applicable local law; once data
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is no longer required for account operation or legal compliance, we delete or anonymise it. Access to your stored data is restricted to staff with a direct operational need, and all internal access is logged. Where local law governs eligibility or data handling, those rules apply
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and take precedence over any general statement on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.